Best Price Guarantee
airberlin.com - be sure to book the cheapest flight
|We guarantee that you are booking your flight at the best available price by using airberlin.com. If you can find and book your airberlin flight at a lower price elsewhere online, however, airberlin will refund you the difference in fare.|
How it works:
You should attach a screenshot of the cheaper offer to the BPG form. The screenshot must show the final booking stage before confirmation of booking and payment, stating the final gross price. Furthermore, the above-mentioned conditions must be visible, especially the fare conditions, etc. so that airberlin is able to compare the two offers.
1. Find a cheaper deal
You have booked a flight on airberlin.com and on the same day you find the same airberlin flight (with an AB flight number) available on another online portal at a lower price. The fare must be at least €10 (£10 / $15) lower than the one you have paid per person for your booking on airberlin.com.
2. Submit a claim under the guarantee
Use the online form » to send us all the relevant details about the cheaper deal you have found with the online travel agency before midnight on the same day you booked your ticket.
3. Refunding the price difference
airberlin will check your claim under the guarantee within 3 days. Provided all the conditions are met, a refund of the difference in fare will be transferred via the method of payment you provided when making your booking and you will be sent an email informing you of this.
Please note our complete terms and conditions »