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Overview


At a glance
           
                  

  • Earn one topbonus award mile* per Euro spend
  • Earn miles in all HEINEMANN Duty Free Shops
          

More information
           
             

* Book and Press articles as well as  banded tobaccos are excluded from a mileage credit
            

Collect


Collecting miles with HEINEMANN Duty Free
             
            

topbonus members can collect topbonus award miles* at all Heinemann Duty Free Shops. Just present your topbonus Card when paying and collect one award mile* per Euro spend. The miles will then be automatically credited on your topbonus mileage account.
      

You can find the HEINEMANN Duty Free Stores in Hamburg, Frankfurt, Berlin-Schönefeld, Berlin-Tegel, Dortmund, Leipzig, Dresden, Saarbrücken, Cologne, Hanover, Frankfurt-Hahn, Linz, Graz, Salzburg, Vienna, Bologna, Pisa and Catania.
             

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* Book and Press articles as well as  banded tobaccos are excluded from a mileage credit
        

Mileage credit


Retroactive mileage credit


The miles for your purchase* at HEINEMANN Duty Free can be credited to your account up to 6 months after shopping. Therefore the following data are needed: first and last name, your topbonus number, as well as a copy or scan of the receipt. The topbonus award miles for your purchase will be credited to your mileage account within 6 weeks.

Please contact the customer service of Heinemann Duty Free:

Email: service@heinemann-dutyfree.com
Telephone: 00800 222 44 222**
Fax: 00800 222 44 223

Address:
Gebr. Heinemann SE & Co. KG
Service
Postfach 111661
20416 Hamburg


* Book and press articles, deposit articles as well as banded tobaccos are excluded from a mileage credit
** Free of charge, Mo – Fr from 8:00 until 18:00, excluded public holidays


Partner information


HEINEMANN Duty Free
            
           

Gebr. Heinemann continues to develop its Travel Value & Duty Free shop concept at airports and from this has evolved the new retail brand: Heinemann Duty Free. In Heinemann Duty Free Shops as well as in the Tax-Free Shops in Copenhagen, you can expect outstanding service as well as international top-brand items at low prices. Regular checks by TÜV Rheinland confirm that 90% of all products cost less than in city centre shops and online.
           

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