Web Check-in - saves time and offers flexibility
You can check in easily and conveniently online between 30 hours and 45 minutes before departure. This service is available for any bookings with a valid electronic ticket, regardless of whether the flight was booked online, through a travel agency or via the airberlin Service Center.
To use our Web-Check-in service, you just need to enter your booking number and your surname. You can then check yourself in, plus up to ten other people who are travelling with you and choose the seats you prefer. After that you will be sent your boarding passes.
Exceptions for flight guests booked in the JustFly fare category. In JustFly it is not possible to choose your own seat. During the check-in procedure a seat will be allocated to you. Please also note the regulations that apply to checking in baggage in the JustFly fare category »
Web Check-in is not available for flights to and from the USA, Canada, Kosovo and Cyprus.
Benefits of Web Check-in
- Saves time: no queuing at the Check-in desk
- Flexibility: you can check in anywhere, e.g. from the office or while on the move
- Independence: you can check in the day before travelling from 30 hours before departure
- Comfort: choose your own seat using our interactive seating plan
Checking in baggage
Even if you check in online, you can still check in baggage. Simply use our special Baggage drop-off desk or our Check-in desk at the airport. Here you will find the location of our Baggage drop-off desks at specific airports ». Please note the check-in deadline » given for your airport of departure.
Your boarding pass
We offer you a range of different options for receiving your boarding pass. Choose from the following:
Boarding pass as a PDF download or by email
Download your boarding pass as a PDF file or have it sent to you by email.
Please print it out on standard printing paper in A4 format.
Note: you cannot use a boarding pass in PDF format accessed on your mobile phone for boarding purposes.
Boarding pass via Passbook
If you would like to save your boarding pass in Passbook, you can have it sent to you as an email attachment during the Web Check-in procedure. You then open the email using your iPhone and save the boarding pass in Passbook. At check-in, you can also access the boarding pass in Passbook using the airberlin app.
SMS with link to mobile boarding pass
An SMS is sent to the mobile phone of your choice containing a link to your mobile boarding pass. You save it and/or click on Boarding in the app. You need a mobile phone with internet access to use this service.
Mobile boarding pass by email
Your mobile boarding pass is sent in the form of a barcode attached to an email, which you call up when you are at the gate. You need a mobile phone with internet access to receive the email. This is especially practical since you do not need to print the boarding pass out.
Mobile boarding pass via MMS for topbonus status customers
Your mobile boarding pass is sent as a barcode by MMS, which you call up when you are at the departure gate. Please note that this service is only available to German and Austrian mobile phone numbers.
Due to official regulations at the airports of departure and/or destination, it is not possible to offer mobile boarding passes for all routes.
Collecting the boarding pass at the airport
You pick up your boarding pass at the airberlin Check-in desk at the airport before the check-in deadline ». Alternatively, you can print out your boarding pass from one of the Quick Check-in machines in the airport terminal building up until 45 minutes before departure.
Exception in JustFly: in this fare category it is not possible to print out your boarding pass from the Quick Check-in machine.