YourFare - just as unique as you are
FlyDeal, FlyClassic and FlyFlex - airberlin’s new fare structure makes flying an even more unique experience, because now one person takes most of the decisions, and that person is you.
Would you like to fly at a special budget price, do you prefer to have access to the classic level of service or do you attach importance to a high level of flexibility and increased comfort?
When you book with airberlin, you have a choice of 3 options: simply choose the fare which meets your individual requirements and enjoy new-found freedom on your journey above the clouds.
airberlin flight guests have the choice of four different fare categories: JustFly, FlyDeal, FlyClassic and FlyFlex. We have compiled an overview » of the three fare categories. A colour-coding scheme has been used to make it clearer for you, and this takes the same format across the whole of our website. The JustFly fare is shown in orange, FlyDeal in turquoise, FlyClassic in light blue and FlyFlex in dark blue.
To give you an overview while you are making a booking, we provide a brief summary of the fares on the flight selection page. Only those fares are shown which are available for your selected flight.
The FlyFlex fare provides you with the highest level of flexibility when planning your journey and ensures your flight is comfortable. In this fare category you can cancel or reschedule flights you have booked free of charge, even after the original departure date. In this case, you just need to pay the difference between the fares for the old and new flights; we reserve the right to restrict the number of alternative routes offered. In addition to two items of hand baggage, two items of checked baggage or sports baggage are also included in the fare, as well as advance seat reservations.
It is possible to transport sport equipment or pets subject to a fee. You can check in at the airport counter or at machines in the departure hall, as well as online or via your mobile phone. Drinks and a snack during the flight are of course included in the FlyFlex fare.Please check this overview » for details of the terms and conditions which apply to FlyFlex fares.
Yes, the JustFly fare is available for infants under two years of age and for children under twelve. In this fare category the child discount is only granted for infants under two who do not require a seat and sit on the accompanying adult’s lap.
The JustFly fare category does not include the additional service of a seat reservation (inc. the reservation of an XL seat with more leg room) and this cannot be booked as an add-on. Furthermore our Web Check-in does not give you the option of choosing your seat, i.e. the system allocates you a seat. This allows for ecological and economic factors regarding the loading of the aircraft to be taken into consideration. For this reason we cannot guarantee that passengers travelling together will be able to sit next to each other.
If you wish to reserve a seat or to choose your seat when you check in online, we recommend that you book in FlyDeal, FlyClassic or FlyFlex fare categories. In these fare categories seat reservation is available subject to a charge or free of charge.
At the airport you must have your cabin baggage weighed at the check-in desk or the baggage drop-off desk. You will be given a JustFly label for your authorised cabin baggage, which will be checked as you board the aircraft. Any baggage in excess of the 8kg free allowance must be checked in and paid for in accordance with the current terms and conditions ». Please note that it is compulsory to have your cabin baggage weighed if you are booked in the JustFly fare category. Passengers without a JustFly label on their cabin baggage will not be allowed to board the aircraft.
Important: Regardless of whether you wish to check in baggage subject to a charge (any baggage should be booked up to 48 hours prior to departure by calling our Service Center) or are travelling with only the permitted allowance of cabin baggage, it is essential to collect a label for your cabin baggage from the check-in desk before departure!
You will find an overview of the check-in information for the JustFly fare category (PDF) » here.
In contrast to JustFly fares, flight bookings made in the FlyClassic fare category already include a large number of the classic services, such as checked baggage and airport check-in. Other services can be booked subject to payment of a fee (e.g. seat reservation or pets). Flights booked in the FlyClassic fare category may be rebooked upon payment of a fee and of the difference in fare, if applicable. Long-haul flights booked in FlyClassic may be cancelled upon payment of a fee. Short- and medium-haul flights booked in FlyClassic cannot be cancelled.
Sports baggage cannot be carried on flights booked in the JustFly fare category.
Please check this overview » for details of the terms and conditions which apply to FlyClassic fares.
Yes, you can check in baggage at the airport against payment of an additional fee. If you already know, at the time of booking your flight, that you will have baggage to check in, we recommend that you book the baggage immediately, or you can also book baggage at a later date » online or through our Service Center »; this service is available up to 48 hours before departure. We charge a fee of €15 per flight segment for the first item of baggage weighing max. 23 kg.
The alternative for travellers who have baggage to check in is to book in the FlyDeal, FlyClassic or FlyFlex fare categories, both of which already include checked baggage.
Please check this overview » for details of the terms and conditions which apply to JustFly fares
In contrast to our FlyClassic fare category, it is not possible to change your booking on flights booked in FlyDeal. It is only possible to combine flights booked in our FlyDeal fare category on short- and medium-haul routes with those booked in FlyFlex. Long-haul flights booked in our FlyDeal fare category can be combined with those in any other fare category in Economy and Business Class. In both FlyDeal and FlyClassic you have access to all our classic services, e.g. this includes 23 kg max. free baggage allowance and Check-in at the airport desk.
You can view the detailed terms and conditions of the FlyDeal fare category in this overview »