Airport Hamburg (HAM)
Hamburg airport is approx. 8 km north-west of the city centre. Leave the A7 motorway at the exit signed "Schnelsen-Nord", or the A1 and A24 motorways at the exit signed "Horn".
Germany - DE
BY RAIL/BY BUS
The S-Bahn (suburban rail network) line S1 operates every 10 minutes between Hamburg Airport and Hamburg’s central railway station, Hauptbahnhof, a journey of only 25 minutes. The "Hamburg Airport (Flughafen)" S-Bahn station is directly in front of the terminals and is easily reached by lift, escalator or stairs.
There are taxi ranks in front of both terminals. The journey into the city takes about 30 minutes and the fare is approx. € 20.
The multi-storey car parks P1 and P2 provide parking free of charge for 15 minutes; further parking charges are € 3/hour and € 19/day.
The holiday car park P8 and the holiday multi-storey car park P9 are guarded round the clock. A courtesy (free) shuttle bus runs every 10 minutes (4:00–24:00 h) from here directly to the individual terminals.
Charges car park P8: € 10/day, € 52/7 days and € 60/14 days.
Charges multi-storey car park P9: € 12/day, € 62/7 days and € 75/14 days.
Exclusive Parking Area:
The exclusive topbonus parking area at Hamburg Airport is located in the P4 car park and can be used by topbonus Silver, Gold and Platinum members at the standard parking rates, without any additional charges.
You will find an information desk on level 1 of both terminals 1 and 2.
Tel.: 49 (0)40-5075 0
AIRBERLIN GROUP TICKET DESK
Terminal 1, Departure Level
Mon-Sun 8:00-20:00 h , as well as 120 minutes before each departure.
Tel: 49 (0)40-5132 0440
AIRBERLIN GROUP CHECK-INOpening 120 minutes before each departure.
From 18:00-20:00 h for all flights on the following day.
Terminal 1, Check-in area 6.
Terminal 1, level 1, counter row 2 and in the Airport Plaza next to the security control
Baggage drop off point:
Lounge/Exclusive Waiting Area:
Exclusive Waiting Area in the "Sky Walk" above Gate 08
Terminal 1, behind Check-in Level 6
LEFT LUGGAGEThe left luggage office (Mon-Sun 4:30-23:00 h) is located at the Arrivals Level 0 in Terminal 2.
LOST PROPERTY OFFICE
If you have lost property at the airport please contact the Airport Office on level 0 in terminal 1 or 2. Open Mon-Sun 6:00-23:00 h
Tel.: 49 (0)40-5075 1010
14 conference rooms between 22 and 172 m² in size and state-of-the-art technical equipment are available at the Airport Conference Centre (ACC) in terminal 2. The ACC also offers an extensive business service: telephone, fax and copying.
Tel.: 49 (0)40-5075 3338
Fax: 49 (0)40-5075 1842
Banks and cash machines are available in terminals 1 and 2.
In terminals 1 and 2 you will find a wide range of restaurants, bars, souvenir shops, boutiques etc. before and after the security checks.
Hamburg airport has good disabled access and facilities. Parking spaces for the disabled are located near the entrances and exits and next to the lifts in the multi-storey car parks.
DRK mediservice offers a complete transport assistance service. On request this is available from your doorstep to the aircraft. For further information and to book this service please call: 49 (0)40-5075 3353.
Informative web sites:
Hamburg Airport »
General information Hamburg »
Hamburg Transport Association »
CET - the same as the rest of Central Europe.
airberlin does not accept any liability for the information and links provided being up to date, correct, complete or for their quality.