Airport Dusseldorf (DUS)
The airport is located 6 km north of Düsseldorf. The A44 takes you to the A52 and the north and also to the A3 that runs north and south.
Germany - DE
BY RAIL/BY BUS
Düsseldorf Airport has its own train station with very good local and national train connections. The SkyTrain is a shuttle service that runs between the airport’s train station and the terminal (also stopping at car park 4).
The S-Bahn (urban train) no. 1 runs daily between Dusseldorf and the "railway station Dusseldorf airport".
The S-Bahn (urban train) no. 11 links the airport with Bergisch Gladbach and stops at the underground station for the airport "Düsseldorf Flughafen Terminal".
The 760 bus runs regularly to the city centre of Düsseldorf-Ratingen. When there are exhibitions in Cologne, Düsseldorf and Essen, special buses will be operating to take passengers to the appropriate exhibition centre. The bus station is located in front of the central information area.
There are always taxis available in front of the central Arrivals Area. The journey to the city centre of Düsseldorf takes approx. 15 minutes, the fare is approx. 16 €, and the fare to Essen is 40 €.
Short stay car park:
Car parks P2, P3, P7 and P8 are right in front of the terminal. Charges: 3.50 €/hour.
The underground car park P1 is located underneath the terminal. Charges here are 3.90 €/hour, 29 €/day.
In P3 is an exclusive parking area for topbonus gold members.
Long stay car park:
Charges for long-stay parking at P4, P5, P6 and P22 are 23 €/day; 69 €/week; 84 €/14 days.
A special budget rate applies to car park P23, P24, P25: 23 €/day; 39 €/week; 49 €/2 weeks.
Your car is parked for you. Simply drive to the Departures Level, leave your car in one of the marked bays in front of the terminal and hand your car keys to a member of staff. The service charge is 15 €plus parking charges (29 € per day).
Information desks are located in all Departures Areas, in the Arrivals Area and at the train station.
Tel.: 49 (0)211-4210
AIRBERLIN GROUP TICKET DESK
Mon-Sun 8:00-20:00 h, as well as 120 minutes before each departure.
Tel.: 49 (0)211-964 92290
AIRBERLIN GROUP CHECK-IN
desk 151-170: Internacional
desk 171-180: Nacional
desk 181-190: US and Kanada
Opening 120 minutes before each departure. For flights to US opening 180 minutes before each departure.
From 18:00-20:00 h for all flights on the following day.Terminal C, desk 251-260
Terminal B, Departure Area, desk 151-160, 170-180
Baggage drop off point:
Airport Lounge Business Class:
"airberlin group Lounge", Terminal C, in front of gate 46
(only for outbound long haul flights)
FLIGHT TRANSFERSTransferring from a short-haul to a long-haul flight:
There is a gangway that connects gates B and C. Just follow the signs for "Departures C". Passengers travelling to the USA and Canada will need to show their passports again on account of the strict entry regulations for those countries. Passengers travelling on paperless tickets must carry a printout of their return flight confirmation, as the electronic form on a laptop or PDA is not recognised. In addition, travellers to the USA need the ESTA confirmation.
Transferring from a long-haul to a short-haul flight:
When you have gone through passport control, just follow the signs for "Departures B". You will not be leaving the customs area. Nevertheless, you will need to observe the regulations for carrying liquids in your cabin baggage, as another security check will be required on entry into an EU country. Passengers already in possession of their boarding pass for the connecting flight can go straight to their departure gate. Passengers without a boarding pass for their connecting flight should contact the airberlin transfer counter in Arrivals C, after passport control, or in Departures B, after the security check E1.
The information desk is located on the ground floor of multi-storey car park 3 and is open from 4:00–24:00 h. Charges: Items up to 30 kg 2.50 €/day, up to 60 kg 3 €/day, bycicles 7 €/day.
LOST PROPERTY OFFICE
The lost property office is on the ground floor of multi-storey car park 3.
Office hours: 4:00-24:00 h
Tel.: 49 (0)211-421 2515
The "Wöllhaf Konferenz- und Bankettcenter" covers an area of about 2,600 m² and is located on Level 3 of the terminal. The 24 rooms are equipped with state-of-the-art conference technology and offer facilities for small meetings or conferences for up to 250 people.
Tel.: 49 (0)211-49623 0
Fax: 49 (0)211- 49623 100
Banks can be found on the arrival and departure levels. ATMs are available in all arrival and departure areas, as well as at the railway station.
The Airport Arcades are located in the public area of the terminal. You will find a large number of shops, restaurants and cafés here. There are also numerous additional shops at the gates, near the central arrivals area and in the station.
Drivers with a disability pass can park in any of the car parks free of charge. You will need to press the intercom button to report when leaving the car park.
The airport facilities and SkyTrain are accessible to disabled persons. Wheelchairs are available on request.
Due to modification of the baggage handling system at Dusseldorf airport our Premium Check-In Service at counter 171 and 172 will be moved to counter 169 and 170, from November 2012 until March 2013.
Informative web sites:
Dusseldorf International Airport »
General information Dusseldorf »
Public transport Dusseldorf »
CET – the same as the rest of Central Europe.
airberlin does not accept any liability for the information and links provided being up to date, correct, complete or for their quality.