Check-in times at our departure airports

To ensure that the check-in procedure is problem-free and that the aircraft can take off on time, please note the following:

Our check-in desks generally open 120 minutes before the scheduled departure of the aircraft and close 30 minutes, 45 minutes, 60 minutes or 90 minutes before the scheduled departure, depending on the departure airport. Please refer to the table below for the exact check-in deadlines at individual airports. Please note that for long-haul flights you must generally be in possession of your boarding pass 90 minutes before the scheduled departure. Please make sure that you are at the check-in desk in good time so that you are checked in and have received your boarding pass before the check-in deadline.

We are unable to check in passengers arriving at the check-in desk after the check-in deadline. These passengers lose their entitlement to be carried on the flight and do not have any right of reimbursement, issue of a credit note or free rebooking.

Passengers who have used the online check-in option (Web Check-in) and who are only carrying cabin baggage should arrive at the appropriate gate by the time shown on their boarding pass.

Please also note that, depending on the airport, the time you spend waiting at the check-in desk and at the security controls is likely to vary. You should also consider that you might have to travel considerable distances within the airport.

Check-in deadlines at individual airports