Check-in

Check-in times at our departure airports

To ensure that the check-in procedure is problem-free and that the aircraft can take off on time, please note the following:


As a rule, our check-in desks open 120 minutes before the scheduled departure time. For departures to the USA and Canada you can check in up to 180 minutes before your scheduled departure time, and for departures from the USA and Canada up to 240 minutes beforehand.
Depending on the outbound airport, the counters close 30 minutes, 45 minutes, 60 minutes or 90 minutes before the scheduled departure time. Please refer to the table below for the exact check-in deadlines for your outbound airport.  

 
Please note that in the case of long-haul flights, you must be in possession of your boarding pass at least 90 minutes prior to the scheduled departure, regardless of your outbound airport.

 
Please note that when travelling with animals to be carried in the hold, different check-in closure times apply. Please note that when travelling with animals to be carried in the hold, check-in closes 60 minutes before take-off for short and medium-haul flights and 90 minutes before take-off for long-haul flights.


We are unable to check in passengers arriving at the check-in desk after the check-in deadline. These passengers lose their entitlement to be carried on the flight and do not have any right of reimbursement, issue of a credit note or free rebooking. This check-in deadline will remain the same even if the departure of the flight is delayed.

Even if you have checked in online or by mobile, you must be in possession of your boarding pass and have checked in your baggage before the published check-in deadline.

Passengers who have used the online check-in option (Web Check-in) and who are only carrying cabin baggage should arrive at the appropriate gate by the time shown on their boarding pass.

Please also note that, depending on the airport, the time you spend waiting at the check-in desk and at the security controls is likely to vary. You should also consider that you might have to travel considerable distances within the airport.

Web Check-in

Check-in deadlines at individual airports

30 min
Alicante
Amsterdam
Basel
Berlin
Berlin-Schönefeld
Berlin-Tegel
Bremen
Budapest
Cologne/Bonn
Dortmund
Dresden
Friedrichshafen
Geneva
Gothenburg-Landvetter
Graz
Hamburg
Hanover
Ibiza
Innsbruck
Karlsruhe/Baden-Baden
Leipzig/Halle
Linz
London-Gatwick
Malaga
Memmingen
Munich
Münster/Osnabrück
Mytilini (Lesbos)
Nuremberg
Oslo
Paderborn/Lippstadt
Paris
Paris-Charles de Gaulle
Paris-Orly
Preveza
Saarbruecken
Salzburg
Sevilla
Stuttgart
Sylt
Valencia
Vienna
45 min
Aalborg
Alghero
Barcelona
Bari
Bilbao
Brindisi
Cagliari
Catania
Comiso
Copenhagen
Dusseldorf
Florence
Frankfurt
Helsinki
Lamezia Terme
Madrid
Malta
Milan Linate
Naples
Nice
Palermo
Palma de Mallorca
Pescara
Reggio Calabria
Rimini
Rome-Fiumicino
Stockholm-Arlanda
St. Petersburg
Tivat
Venice
Zurich
60 min
Aberdeen
Adana
Agadir
Almeria
Amman
Ankara
Antalya
Araxos
Athens
Atlanta GA
Azores/Ponta Delgada
Bahrain
Belgrade
Billund
Bratislava
Brussels
Bucharest
Cairo
Calvi
Chania
Chelyabinsk
Chicago IL
Corfu
Dalaman
Dallas TX
Delhi
Denver CO
Detroit MI
Djerba
Edinburgh
Ekaterinburg
Enfidha
Faro
Fuerteventura
Funchal (Madeira)
Gaziantep
Gdansk
Glasgow
Gran Canaria
Guernsey
Heraklion
Honolulu HI
Houston TX
Hurghada
Irkutsk
Islamabad
Isle Of Man
Istanbul-IST
Istanbul-SAW
Izmir
Jakarta
Jerez d.l. Frontera
Jersey
Kalamata
Kaliningrad
Karachi
Karpathos
Kavala
Kayseri
Kazan
Kefalonia
Kos
Kraków
Krasnodar
Kuala Lumpur
Kuwait
Lahore
Lanzarote
Larnaca
Las Vegas NV
London
London-City
London-Heathrow
London-Stansted
Mahon (Menorca)
Manchester
Marrakesh
Marsa Alam
Milan
Moscow-Domodedovo
Muscat
Mykonos
Newcastle
Novokuznetsk
Novosibirsk
Olbia
Orlando FL
Paphos
Perm
Philadelphia PA
Pristina
Reykjavik
Rhodos
Rostov
Samara
Samos
Santorini
Seychelles
Sharm el Sheikh
Singapore
Skiathos
Skopje
Sochi
Sofia
Sta Cruz (La Palma)
Tampa FL
Tel Aviv
Tenerife South
Thessaloniki
Tirana
Tomsk
Trabzon
Turin
Ufa
Verona
Volos
Warsaw
Washington DC-R.Reagan
Yakutsk
Zakynthos
90 min
Abu Dhabi
Al Ain
Albuquerque NM
Austin TX
Baltimore MD
Bangalore
Bangkok
Banja Luka
Beijing
Bridgetown
Brisbane
Cancun
Cedar Rapids IA
Charlotte NC
Chengdu
Chennai
Cincinnati OH
Cleveland OH
Colombo
Columbus OH
Curacao
Dammam
Dayton OH
Des Moines IA
Dubai
Fort Myers FL
Freeport
Fresno CA
Grand Rapids MI
Ho Chi Minh City
Hyderabad
Indianapolis IN
Jacksonville FL
Jeddah
Johannesburg
Kansas City MO
Kathmandu
Key West FL
Knoxville TN
Kochi
Kolkata
Los Angeles CA
Louisville KY
Madison WI
Male
Melbourne
Miami FL
Milwaukee WI
Minneapolis MN
Monterey CA
Montréal
Mumbai
Nagoya
Nairobi
Nashville TN
Nassau
New Orleans LA
New York NY
Omaha NE
Oulu
Perth
Phoenix AZ
Phuket
Pittsburgh PA
Podgorica
Puerto Plata
Punta Cana
Raleigh/Durham NC
Richmond VA
Riga
Riyadh
Sacramento CA
Salt Lake City UT
San Diego CA
San Francisco CA
San Jose CA
San Juan
Sarajevo
Seattle WA
Seoul Incheon
Shanghai Pudong
Springfield MO
St. Louis MO
Sydney
Tallahassee FL
Tallinn
Tampere
Tokyo
Toronto
Tucson AZ
Tulsa OK
Turku
Varadero
Volgograd
Wichita KS