Passengers with special needs
Are there any arrangements for passengers with special needs?

airberlin will accompany passengers with restricted mobility or severely disabled passengers at the departure airport and on arrival at their destination. We also provide wheelchairs where necessary to take passengers to and from the aircraft.

 
Disabled passengers with a type "B" pass or equivalent, denoting severe disability, can reserve seats for themselves and one person accompanying them. This reservation can be made via our Service Centre and is free of charge. On German domestic flights travel companions only pay taxes and charges as well as the service charge. Medical equipment and medication is carried free in the hold. Blind passengers can take their guide dogs with them into the cabin. Please contact the Service Centre » at least 48 hours before the departure of your flight if you require our service.

 
Further information about Flying without barriers »

 
Special safety regulations » apply to the carriage of passengers with reduced mobility on airberlin flights.

 
For flights to/from the U.S.:
Please refer to information listed unter "Reduced mobility assistance for flights to/from the U.S." »



airberlin services: just book them online. 

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Sports equipment or  four-legged friend?
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Check-in up to 30 hours before your departure. 
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Reservation Hotline

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0871 5000 737 (0,10 GBP/min)*

 

 

 

   

*charges for calls from mobile phones may vary