Depending on the fare category booked, flights can be rebooked and/or the passenger’s name changed while the ticket is valid (365 days). This can be done by calling our Service Center ».
You can cancel your check-in here »
JustFly & FlyDeal fare: It is not possible to rebook flights in the JustFly & FlyDeal fare category.
FlyClassic fare: rebookings can be made by telephone or at the ticket desk up to the time stated in the booking confirmation for the ticket in question or as published online at www.airberlin.com/checkin. When rebooking, the difference between the original fare and the new fare is payable, if this is higher; if a flight is rebooked to one with a lower fare, then the difference between the original and the lower fare will not be refunded. In addition a separate rebooking fee is charged according to the fee table » applicable at the time of rebooking. Rebooking fees are not charged for infants (children under 2 years old). A ticket booked in the FlyClassic fare category can also be rebooked as a FlyFlex fare.FlyFlex fare: It is also possible to rebook after the original date of departure. When rebooking, the difference between the original fare and the new fare is payable, if this is higher; if a flight is rebooked to one with a lower fare, then the difference between the original and the lower fare will not be refunded. No separate rebooking fee is charged. An international flight cannot be rebooked as a domestic flight. The same applies to a domestic flight that is rebooked as an international flight or as a domestic flight in another country; we reserve the right to restrict the number of alternative routes offered. The passenger name may be changed up until the departure of the first leg of the flight. For name changes on a booking made as a FlyClassic fare/ Saver fare booked before 22.05.2012, the higher flight price plus the rebooking fee will be charged. If a flight was booked as a FlyFlex fare / Flex fare booked before 22.05.2012, the name on the ticket can be changed free of charge by calling our Service Center. Rebooking fees, i.e. fees for change of flight and/or passenger name, may only be paid by approved credit cards or by direct debit. Rebooking fees are not charged for infants (children under 2 years old). Discounts do not apply to rebooking fees.
0871 5000 737 (0,10 GBP/min)*
*charges for calls from mobile phones may vary