Description of booking process

Starting your airberlin flight booking

You can start your airberlin flight booking process via airberlin’s home page or by navigating from Flight  ? Booking. Here you can select your point of departure and destination as well as the relevant dates for the flight. You can also determine whether you want to book an outbound and/or inbound flight. Clicking on “Next” takes you to the next step in the booking procedure.

Selecting the flight times and number of passengers

At the second stage of the booking process you will see a table showing the available flights on the selected dates. The table shows the net fare as well as any further associated costs.  You can select a specific flight (date and time) for your booking. The price summary below the table shows the total price of the flight, including taxes, charges and fuel surcharge. Before moving on to step three of the booking procedure, you can specify the number of passengers (adults, children, infants).

Entering passenger details

At step three of the booking procedure you will be asked to enter your passenger details. Please note that if children or infants will be travelling with you, you must enter the date of birth of the adult accompanying those children or infants. To apply for a family or residents’ discount, please click on the appropriate link and enter the required details in the designated fields.  The same applies to entering your topbonus number as well as to redeeming a discount voucher.  

Depending on the route you have selected, you can add additional services (gourmet meal, Rail&Fly with Deutsche Bahn (German Railways),travel insurance) at this step.

Price box:

In the right-hand column of the web page you will see a summary showing the current costs of your flight (outbound and inbound flights, taxes and charges, other costs). The prices are updated if you add additional services to your booking. These price details will continue to be displayed in the same place for the remaining steps of your booking procedure.

Entering personal details, payment details, e-services, car hire and newsletter

This step in the booking procedure requires you to enter your personal details and your payment details. You also have an opportunity, subject to availability, to select from a range of rental car offers and to select travel insurance. Furthermore you can select our e-services if these are available on your route. In addition you can subscribe to the airberlin Newsletter.

Checking the details you have entered:

During this step all the flight details, passenger names, address and the selected method of payment will be displayed. You can make changes to those details by clicking on the “Change” button.

By clicking on the “Buy tickets” button, you will be entering into a binding contract that is subject to the current General Terms and Conditions of Business ».

Confirmation

This is the point at which your booking is confirmed. You can click on the “Invoice” link to see your invoice online and to print it out. Alternatively this will be sent out within the next 24 hours to the e-mail address you have provided.

You can still add additional services on the confirmation page. This can be a seat reservation or the registration of special baggage and the carriage of pets.

Invoice

You can print our your invoice at this stage.