Entry regulations – USA

All airlines are required to record personal details for their passengers on flights to/from/via the USA and to transmit these to the US government authorities. The data will be collected before departure, i.e. at the latest when you check in. To reduce queues at the check-in desks, please send us the required details prior to the departure of your flight.
On completion of the booking process you will have an opportunity to enter the required details on the APIS/Secure Flight form (APIS Advance Passenger Information System. You can also go to the APIS/Secure Flight form by again viewing your booking »
If you booked your flight via a travel agency, please enter your details on the APIS/Secure Flight form » here.
Go to the Information sheet for travel between the EU and the USA »
Further information on Submitting passenger details to US authorities »

Tourists and business travellers of certain countries » may enter the USA without a visa for a period of up to 90 days if they have a passport, a valid onward-passage or return ticket and an electronic entry permit. For departures to the USA, please have the print out of your booking confirmation at the ready. The electronic entry permit – ESTA » (Electronic System for Travel Authorization) must be applied for online at least 72 hours prior to departure. It may be applied for via third parties (e.g. travel agency). Once an entry permit has been issued, it is valid for multiple entries into the country for a period of two years. We recommend printing out the entry permit (Travel Authorization) and carrying it with you when travelling.
Please also note the information provided by the US embassy with regard to ESTA »

Travellers intending to stay in the USA for more than 90 days have to apply to the US embassy or consulate general in their country for a visa before embarking on their journey. The original copy of the relevant forms, such as SEVIC I-20 or DS-2090, for those intending to work or study in the USA, must be presented at check-in.
Further information about limited stays for work or study »

Important: Only the red, machine-readable passport applies to EU nationals. When planning your holiday please note that children will also need a red, machine-readable passport to enter the country.

At the port of entry, all passengers will have their fingerprints digitally scanned and a digital photograph taken. The Transport Security Administration (TSA) advises airline passengers not to lock their checked baggage so that subsequent manual checks can be carried out. The importation of foodstuffs is subject to strict controls and extensive restrictions.


The following forms apply when entering the USA (our flight attendants will distribute these during the flight):

White form (I-94): The US authorities demand that passengers requiring a visa complete the white form by providing personal details, information about entering and leaving the country, and information relating to their visa.  Please complete both sides of the card in block capitals and remember to sign it. Please note that in the US the number "7" is not crossed and the number "1" is written as a vertical line.

Blue form (6059B): The customs form must be completed by all passengers, whether or not they require a visa. You are asked to enter your personal details on the front. The reverse side is for declaring dutiable goods.

We recommend that you contact the embassy or consulate of your destination country for information about current visa and entry regulations. You will find a list of contact addresses on the website of the
US Department of State »


airberlin does not accept any liability for the completeness and correctness of the contents.

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U.S. DOT contact for lodge complaints

Postal adress:
Aviation Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave, S.E., Washington, D.C. 20590

hot-line:
202-366-2220 (24/7)

Website:
http://airconsumer.ost.dot.gov/


airberlin Customer Service Department

Postal adress:
Air Berlin PLC & Co. Luftverkehrs KG, Abt. Kundenservice (Customer Service Department), Saatwinkler Damm 42-43, 13627 Berlin, Germany
 
Fax:
49 (0)30-34 34 19 09
    
Mail:
customer@airberlin.com