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airberlin exquisite

Auction for Business Class upgrades and neighbor-free seats in Economy Class

 
airberlin is offering you a wonderful opportunity to experience its new Business Class - with our innovative "airberlin exquisite" program.

You have the chance of bidding for an upgrade to Business Class up until 72 hours before departure. You can determine the price for yourself here! The guest will find out at least 12 hours prior to departure whether their bid was successful.

Discover our new airberlin exquisite experience: Increase your comfort and privacy in Economy Class by bidding on one or more neighbor free seats.

 
Here’s how it works:

  1. Enter your personal bid: Tell us how much you think an upgrade to airberlin Business Class is worth. Make us a bid for one or more neighbor free seats in Economy Class. Bids for our “Neighbor Free” product can be made on top of or independently from bids for a Business Class upgrade. The bid always refers to the specified section of your journey.
  2. Enter your payment details: Fill in the form with your credit card information. Your credit card will only be charged if your bid is successful.
    Please note that we can only offer airberlin exquisite on selected flights and only where seats are available in Business Class.
     

What benefits can you enjoy with airberlin exquisite?


Thanks to the new Business Class seats* with FullFlat function, you’ll sleep as well as in your own bed and arrive at your destination feeling completely rested and relaxed. You’ll also enjoy personal service, delicious culinary treats, an extensive programme of entertainment and an exclusive ambience during your journey. To complete the Business Class experience, airberlin exquisite also offers access to our exclusive lounges at many airports.

Find out more about airberlin Business Class »

Enjoy additional comfort with one or more neighbor free seats in Economy Class. On top of our excellent service, increased space and privacy will enhance your flight experience.

Find out more about airberlin Economy Class »

airberlin exquisite - Frequently Asked Questions

When will I be told whether my bid was successful? 

We will usually inform you whether your bid was successful, at the latest, 12 hours before departure.

 

What happens if my bid was successful? 

If your bid has been successful, the bidding amount you submitted will be charged to your credit card. We will send you a confirmation email to the email address you provided when making the booking.

 

What happens if my bid was not successful? 

We will inform you by email (sent to the email address you provided when making the booking).  Your original flight booking will remain as it was.

 

Can I change the bid I submitted at a later stage?

Your can change your bid up to 72 hours before your planned departure, provided it has not yet been accepted by airberlin.

 

What happens if I want to cancel my flight after I have submitted a bid?

If you want to cancel the flight after airberlin has accepted your bid, the amount corresponding to your bid will not be reimbursed.
The relevant fare conditions apply to cancellation of your ticket. In the event of a Business Class Upgrade, the fare conditions of the original Economy ticket apply.

 

What happens if I want to re-book my flight?

If you want to re-book the flight you have booked, and airberlin has not yet accepted your bid, your bid will become invalid. Provided it is possible, you can submit a new bid for the new booking. The previous bid cannot be transferred to the new flight.

If you want to re-book, and airberlin has already accepted your bid, your bid cannot be reimbursed. Provided it is possible, you can submit a new bid for the new booking. The previous bid cannot be transferred to the new flight.

 

Can I also redeem topbonus miles to pay for the upgrade? 

A bid cannot be paid for with miles. Separate conditions apply to miles upgrades. Find more information here » 

 

Will I be credited with topbonus miles for the upgrade? 


You cannot submit a bid in topbonus miles. Special conditions apply to topbonus miles upgrades. More information on this is available here ».

 

 For the product type “Neighbor Free”, can I make an offer related to several seats?

You can submit offers for several seats next to you. The maximum number which can be kept free is one connected row of seats (depending on the configuration of the aircraft, this corresponds to up to 3 free seats).

 

What happens if the seat has nevertheless not been kept free after a successful bid?

In some rare cases, it can happen that the seat cannot be guaranteed at short notice, despite airberlin’s agreement. In this case you will be reimbursed for the amount you bid for each seat that has not been guaranteed.

 

What happens if not all the seats in my bid for several adjacent seats were free?

In some rare cases it can happen that individual seats cannot be guaranteed. In these cases you will be reimbursed for the amount you bid for each seat that has not been guaranteed.

 

I have already got a reserved seat and submitted a bid. Can I keep my chosen seat?

In general, we try to continue to guarantee the seat you have already reserved. It can happen, however, that we have to move you to provide you with your seat(s).