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Changes are exclusively possible online », by telephone via our Service Centre » and at the ticket office. Please note that a service charge applies to telephone changes or for changes made at the ticket counter. Rebooking is only possible if the flight has not been checked in. You can check out again yourself here » Restrictions regarding possible alternative routes are reserved.
Bookings made via www.airberlin.com or www.flyniki.com can be rebooked online until 2 hours before departure of the outbound flight. Shorter-term changes and changes to bookings not made on www.airberlin.com may be done by calling our Service Centre ». Bookings that are part of a package deal can only be changed by your organiser.
After the outbound flight, online rebooking is no longer possible. Changes are possible within the validity of the ticket (365 days).
The transfer of tickets to another person is not possible. Exceptionally, name corrections (e.g. in cases of misspellings or recent marriage) may be made by calling the Service Centre. This assumes that the flight has not yet been checked in.
Economy Light (or JustFly/FlyDeal before 12/07/2016), Economy Saver, Business Saver: changes are not possible.
Economy Classic (or FlyClassic before 12/07/2016), Business Classic: one change is possible online (provided the flight was booked on airberlin.com), by telephone or at the ticket counter up until the check-in deadline stated in the respective booking confirmation or viewable online under www.airberlin.com/checkin. For changes, the difference to any higher fare applicable at the time of rebooking must be paid; rebooking to a lower-fare departure flight is only possible if the original fare continues to apply. In addition, a separate rebooking fee is charged according to the fee table » valid at the time of rebooking. No change fee applies for infants. It is also possible to rebook from Economy Classic to Economy Flex (or from FlyClassic to FlyFlex).
Economy Flex (or FlyFlex+/FlyFlex), Business Flex:
A rebooking is possible even after the original departure. For changes, the difference to any higher fare applicable at the time of rebooking must be paid; rebooking to a lower-fare departure flight is only possible if the original fare continues to apply. No separate rebooking fee is charged. It is not possible to rebook from an international flight to a domestic flight. The same applies to rebooking a domestic flight to an international flight, or to a domestic flight within another country; restrictions regarding possible alternative routes are reserved.
You can find more information about the fare structure here »
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