Queue for less time and set off feeling more relaxed
In order to make boarding as pleasant an experience as possible for you, we are optimising our boarding procedure. With airberlin, boarding now takes place in groups, which are called out one by one by our staff at the gate. You will find your boarding group and the number of your departure gate marked on your boarding pass.
Please arrive at the gate on time, at the latest by the time boarding starts. As soon as your group is called out you should proceed to the gate. Have your boarding pass and a valid passport/ID ready for inspection. If you queue up at the gate before your group is called, the staff will ask you to wait until your group is invited to board.
Please keep an eye on the departure screens at the airport, as changes can occur at short notice. If your flight is delayed in spite of all efforts to avoid this, please make sure you still arrive at the gate at the boarding time given initially, since delays can sometimes be made up at short notice.
topbonus Gold and Platinum Card holders, Business Class passengers and passengers with an Economy Flex or Preferred Seat booking (Web Check-in required) on short and medium-haul flights are entitled to participate in Priority Boarding and will be invited to board first. Please pay attention: the staff at the gate will announce Priority Boarding. You will automatically be assigned to Group Boarding if you do not Pre-Board.
Once you have boarded the aircraft go straight to your seat. The seat number is also shown on your boarding pass. You can stow your hand baggage under the seat in front of you or in the overhead lockers.
Please also note our current Regulations for hand baggage ». Since the storage space for hand baggage on board is limited, you may be asked to check in your hand baggage if the aircraft is filled to capacity. We recommend that you check in any baggage that you do not need on board at the Check-in or Baggage Drop-off desk.
1 Equivalent to Etihad Gold and Gold Elite and oneworld® Sapphire and Emerald status