Check-in

Check-in closing times at our departure airports

To ensure that the check-in procedure is problem-free and that the aircraft can take off on time, please note the following:


As a rule, our check-in desks open 120 minutes before the scheduled departure time. For departures to the USA and Canada you can check in up to 180 minutes before your scheduled departure time, and for departures from the USA and Canada up to 240 minutes beforehand.
Depending on the outbound airport, the counters close 30 minutes, 45 minutes, 60 minutes or 90 minutes before the scheduled departure time. Please refer to the table below for the exact check-in deadlines for your outbound airport.  

 
Please note that in the case of long-haul flights, you must be in possession of your boarding pass at least 90 minutes prior to the scheduled departure, regardless of your outbound airport.

 
Please note that when travelling with animals to be carried in the hold, different check-in closure times apply. Please note that when travelling with animals to be carried in the hold, check-in closes 60 minutes before take-off for short and medium-haul flights and 90 minutes before take-off for long-haul flights.


We are unable to check in passengers arriving at the check-in desk after the check-in deadline. These passengers lose their entitlement to be carried on the flight and do not have any right of reimbursement, issue of a credit note or free rebooking. This check-in deadline will remain the same even if the departure of the flight is delayed.

Even if you have checked in online or by mobile, you must be in possession of your boarding pass and have checked in your baggage before the published check-in deadline.

Passengers who have used the online check-in option (Web Check-in) and who are only carrying cabin baggage should arrive at the appropriate gate by the time shown on their boarding pass.

Please also note that, depending on the airport, the time you spend waiting at the check-in desk and at the security controls is likely to vary. You should also consider that you might have to travel considerable distances within the airport.

Web Check-in

Check-in deadlines at individual airports

30 min
Alicante
Basel
Berlin
Berlin - Schönefeld
Berlin - Tegel
Billund
Bremen
Budapest
Cologne/Bonn
Dortmund
Dresden
Friedrichshafen
Geneva
Gothenburg
Graz
Hamburg
Hannover
Ibiza
Innsbruck
Karlsruhe/Baden-Baden
Leipzig
Linz
London - Gatwick
Malaga
Memmingen
Munich
Münster/Osnabrück
Nuremberg
Paderborn/Lippstadt
Paris
Paris - Charles de Gaulle
Paris - Orly
Saarbrücken
Salzburg
Seville
Stuttgart
Sylt
Valencia
Vienna
45 min
Alghero
Araxos
Athens
Barcelona
Bari
Bilbao
Brindisi
Cagliari
Catania
Cephalonia
Chania
Comiso
Copenhagen
Corfu
Düsseldorf
Florence
Frankfurt
Helsinki
Heraklion
Kalamata
Karpathos
Kavala
Kos
Lamezia Terme
Lesbos
Madrid
Malta
Milan - Linate
Milan - Malpensa
Mykonos
Naples
Nizza
Palermo
Palma de Mallorca
Pescara
Preveza
Reggio Calabria
Rhodes
Rimini
Rome - Fiumicino
Samos
Santorini
Skiathos
Stockholm - Arlanda
St Petersburg
Thessaloniki
Tivat
Venice
Volos
Zakynthos
Zurich
60 min
Aberdeen
Adana
Agadir
Almería
Amman
Ankara
Antalya
Atlanta GA
Bahrain
Belgrade
Boston MA
Bratislava
Brussels
Bucharest
Cairo
Calvi
Chelyabinsk
Chicago IL
Dalaman
Dallas TX
Delhi
Denver CO
Detroit MI
Djerba
Edinburgh
Enfidha
Faro
Fuerteventura
Funchal
Gaziantep
Gdansk
Glasgow
Gran Canaria
Guernsey
Honolulu HI
Houston TX
Hurghada
Irkutsk
Islamabad
Isle Of Man
Istanbul - Atatürk
Istanbul - Sabiha Gökçen
Izmir
Jacob
Jakarta - Soekarno
Jerez d.l. Frontera
Jersey
Kaliningrad
Karachi
Kayseri
Kazan
Keflavík
Krakow
Kuala Lumpur
Kuwait
Lahore
Lanzarote
Larnaca
Las Vegas NV
London
London - City Airport
London - Heathrow
Manchester
Marrakesh
Marsa Alam
Menorca
Moscow - Domodedovo
Muscat
Newcastle upon Tyne
Novosibirsk
Olbia
Orlando FL
Paphos
Perm
Philadelphia PA
Pisa
Ponta Delgada
Prague
Priština
Rostov
Samara
Seychelles
Sharm el Sheikh
Singapore
Skopje
Sochi
Sofia
Split
Sta Cruz De La Palma
Tampa FL
Tel Aviv
Tenerife South
Tirana
Trabzon
Ufa
Varna
Warsaw
Washington DC - R. Reagan
Yekaterinburg
90 min
Abu Dhabi
al-Ain
Albuquerque NM
Austin TX
Baltimore MD
Bangalore
Bangkok
Banja Luka
Bridgetown
Brisbane
Calcutta
Cancún
Cedar Rapids IA
Charlotte NC
Chengdu
Chennai/Madras
Cincinnati OH
Cleveland OH
Colombo
Columbus OH
Curacao
Dammam
Dayton OH
Des Moines IA
Dubai
Dubai - Bus Station Etihad Travel Mall
Dubrovnik
Fort Myers FL
Freeport
Fresno CA
Grand Rapids MI
Ho-Chi-Minh-City
Hyderabad
Indianapolis IN
Jacksonville FL
Jeddah
Johannesburg
Kansas City MO
Kathmandu
Key West FL
Knoxville TN
Kochi
Los Angeles CA
Louisville KY
Madison WI
Malé
Melbourne
Miami FL
Milwaukee WI
Minneapolis MN
Montréal
Mumbai
Nagoya
Nairobi
Nashville TN
Nassau
New Orleans LA
New York NY - John F. Kennedy
Omaha NE
Oulu
Peking
Perth
Phoenix AZ
Phuket
Pittsburgh PA
Podgorica
Puerto Plata
Punta Cana
Raleigh-Durham NC
Richmond VA
Riga
Riyadh
Sacramento CA
Salt Lake City UT
San Diego CA
San Francisco CA
San José CA
San Juan
Sarajevo
Seattle WA
Seoul - Incheon
Shanghai - Pudong
Springfield MO
St. Louis MO
Sydney
Tallahassee FL
Tallinn
Tampere
Tokyo - Narita
Toronto
Tucson AZ
Tulsa OK
Turku
Varadero
Volgograd
Wichita KS